Cityworks PLL

Empowering GIS intelligence for permits, licensing, and land.

Goodbye, paperwork. Hello, efficiency.

Cityworks PLL is the leading GIS-centric solution for permitting, licensing, and land management. Designed to simplify applications for customers and streamline workflows for staff, Cityworks helps local governments and utilities track the full life cycle of public assets and achieve greater collaboration across departments.

The GIS-Centric Platform


Use the ArcGIS geodatabase as the authoritative system of record for all asset classes—linear, dispersed, and condensed.

Take advantage of well-known data structure elements to integrate Cityworks with other business systems.

Support your organization throughout the entire asset management workflow: from data collection and work management to regulatory reporting and strategic planning.

Use ArcGIS tools for simple and effective location intelligence, supported by web maps and single sign-on access to Esri apps and analytics solutions.

Cityworks + ArcGIS

Cityworks is the leading GIS-centric platform for permitting and land management.

Spatial Data is Better Data

Cityworks PLL is built exclusively on ArcGIS, giving office staff, field staff, and the public access to real-time data and simplified workflows.

Help Customers Faster

Let residents, contractors, and businesses submit, pay, and track applications online at their convenience with an easy-to-use public portal.

Boost Productivity

Configure templates and inboxes to help predict daily tasks and simplify processes. Complete work anywhere and on any device.

Make insightful decisions

Use dashboards, analytics, and maps to visualize data, understand resources, and report more accurately.

Improve collaboration

Cityworks PLL connects seamlessly with the Cityworks AMS, allowing organizations to track the full lifecycle of public assets and achieve greater collaboration across departments.


How do I choose a permitting system?

The Gartner 2020 Market Guide for U.S. Community Development and Regulation Applications includes an objective overview of key providers and a checklist to consider when choosing a vendor.