PUBLIC ACCESS

YOUR PORTAL TO BETTER CUSTOMER SERVICE

You need to provide a public-facing, front-end permitting application to help your customers stay connected. Cityworks Public Access replaces traditional counter-based workflows with a GIS-centric public portal for developers, contractors, and residents. Your customers can help you begin the asset lifecycle by applying for permits and licenses, paying fees, scheduling inspections, and more.

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Using the Cityworks Public Access App to Interact with Customers

Front-end, public-facing permitting and licensing solutions help communities run more efficiently by eliminating paperwork and streamlining the permitting and inspection processes. By providing a public portal to Cityworks PLL workflows, Public Access empowers residents and contractors to apply for logins, submit and view PLL work activities, generate reports, schedule inspections, and pay fees from a flexible online …

How Cityworks Customers Are Responding to COVID-19

We reached out to customers to find out how they are leveraging Cityworks to keep their communities safe in the midst of the COVID-19 pandemic. From taking important city services online to transitioning staff to working from home, here are just a few of the ways they are striving to protect citizens during this crisis. …

4 Ways to Customize the Cityworks Public Access App

Improving communication and customer engagement while also taking business processes online is more important than ever before. It’s clear that COVID-19 will have a lasting impact on communities around the globe and will fundamentally change how organizations interact with their customers. Front-end, public-facing permitting and licensing solutions help communities run more efficiently by eliminating paperwork …