Respond

Works Where You Are

Your work isn’t limited to your desk and neither is Cityworks. Cityworks Respond delivers a persistent map experience and powerful dashboards with a modern look and feel—whether you’re on a computer, tablet, or smartphone. You have the power to manage assets and create work orders, as well as capture digital signatures for inspections and permitting tasks, right in the palm of your hand.

Customized User Experience

By using a streamlined user interface (UI), Respond condenses Cityworks Office functions to focus on what you really need in the field, while supporting functionality across multiple devices.

Single Browser Interface

Respond allows you to quickly perform workflows by giving you a work management overview and detailed map in a side-by-side layout, all within the same browser.

Responsive to Any Screen Size

Respond has an intuitive UI that automatically adjusts to your screen size.

Optimized for the Field

Respond displays all of your asset details within a functional asset panel. While inspecting your assets, you can view any associated attributes or work history. By highlighting the asset on the map, you can create work orders or inspections and easily enter costs, equipment, labor, and materials—all from your mobile device. Respond simplifies your daily operations and planning.

Advanced Map Interface and Mapping Tools

Designed using Esri’s Javascript 4.x API, Respond brings you an advanced map interface with enhanced mapping tools. Having a GIS-centric tool in your hand enables you to organize, manage, and maintain your asset information while working in the field. Respond unlocks the power of ArcGIS for your employees as they perform their responsibilities.

See Respond in Use

8 Cityworks Tools for Managing Infrastructure

Tackling infrastructure projects and ensuring future resilience is no small task. Public works projects are often laden with data, logistics, equipment, and supply inventory, and so forth, making it difficult to keep track of all the moving parts. Adopting a digital GIS-centric asset management system—or more efficiently utilizing an existing system—can aid you in gaining …

ArcGIS Field Maps: Making Life Easier for Your Staff

ArcGIS Field Maps is the all-in-one Esri app that streamlines data collection, editing workflows and allows staff to report their locations in real-time. All this information can be easily displayed in Cityworks in real-time or utilized with your Cityworks data in the ArcGIS Platform. This Cityworks Innovate presentation walks you through several workflows and examples …

The Benefits of Single Sign-on for Public Asset Management

When speaking with clients about implementing Single Sign-on (SSO)—both the licensed Cityworks extension and the similar IT function of SSO—there is often confusion. In an IT setting, SSO is a session and user authentication service that permits the customer to use one set of login credentials (e.g., name and password) to access multiple applications. The …