Respond

Works Where You Are

Your work isn’t limited to your desk and neither is Cityworks. Cityworks Respond delivers a persistent map experience and powerful dashboards with a modern look and feel—whether you’re on a computer, tablet, or smartphone. You have the power to manage assets and create work orders, as well as capture digital signatures for inspections and permitting tasks, right in the palm of your hand.

Customized User Experience

By using a streamlined user interface (UI), Respond condenses Cityworks Office functions to focus on what you really need in the field, while supporting functionality across multiple devices.

Single Browser Interface

Respond allows you to quickly perform workflows by giving you a work management overview and detailed map in a side-by-side layout, all within the same browser.

Responsive to Any Screen Size

Respond has an intuitive UI that automatically adjusts to your screen size.

Optimized for the Field

Respond displays all of your asset details within a functional asset panel. While inspecting your assets, you can view any associated attributes or work history. By highlighting the asset on the map, you can create work orders or inspections and easily enter costs, equipment, labor, and materials—all from your mobile device. Respond simplifies your daily operations and planning.

Advanced Map Interface and Mapping Tools

Designed using Esri’s Javascript 4.x API, Respond brings you an advanced map interface with enhanced mapping tools. Having a GIS-centric tool in your hand enables you to organize, manage, and maintain your asset information while working in the field. Respond unlocks the power of ArcGIS for your employees as they perform their responsibilities.

See Respond in Use

A Value Proposition for Local Government

Sandy City’s chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many levels. When providing services such as recreation centers, cemeteries, golf courses, and entertainment venues, there is a persistent need to …

3 Success Stories to Inspire You for 2021

Looking for some inspiration to help your organization operate more efficiently next year? Here are a few of the ways our clients around the country are streamlining their processes and making data-driven decisions using Cityworks and ArcGIS. We look forward to working with you in 2021 and can’t wait to discover all the amazing things we …

Asset Lookup and Barcode Reader Functionality in Cityworks Respond

Respond 3.1 is now available! In this presentation, Cityworks subject matter expert Mitchell Ottesen shares tips, tricks, and new capabilities of the Cityworks Respond application. ► You’ll also like: Responding for Efficiency in Delray Beach To learn how Cityworks Respond can help crews work more efficiently by organizing, managing, and maintaining asset information while working …