Respond

Works Where You Are

Your work isn’t limited to your desk and neither is Cityworks. Cityworks Respond delivers a persistent map experience and powerful dashboards with a modern look and feel—whether you’re on a computer, tablet, or smartphone. You have the power to manage assets and create work orders, as well as capture digital signatures for inspections and permitting tasks, right in the palm of your hand.

Customized User Experience

By using a streamlined user interface (UI), Respond condenses Cityworks Office functions to focus on what you really need in the field, while supporting functionality across multiple devices.

Single Browser Interface

Respond allows you to quickly perform workflows by giving you a work management overview and detailed map in a side-by-side layout, all within the same browser.

Responsive to Any Screen Size

Respond has an intuitive UI that automatically adjusts to your screen size.

Optimized for the Field

Respond displays all of your asset details within a functional asset panel. While inspecting your assets, you can view any associated attributes or work history. By highlighting the asset on the map, you can create work orders or inspections and easily enter costs, equipment, labor, and materials—all from your mobile device. Respond simplifies your daily operations and planning.

Advanced Map Interface and Mapping Tools

Designed using Esri’s Javascript 4.x API, Respond brings you an advanced map interface with enhanced mapping tools. Having a GIS-centric tool in your hand enables you to organize, manage, and maintain your asset information while working in the field. Respond unlocks the power of ArcGIS for your employees as they perform their responsibilities.

See Respond in Use

Responding for Efficiency in Delray Beach

The beautiful coastline, a professional tennis tournament, and a vibrant downtown corridor are obvious attractions in Delray Beach, Florida. But the city, with support from Black & Veatch, is adding a feature that is invisible to most and beneficial for all.  Delray Beach, the “Village by the Sea,” sits approximately 52 miles north of Miami …

From Worksheets to Smart Phones with Cityworks + ArcGIS

Located just west of Chicago, DuPage County is the second-largest county in Illinois and home to nearly one million residents. DuPage County has experienced extensive urban growth, with a 500 percent increase in population since 1950. This rapid urbanization brought with it a huge loss of agricultural land and a decline in open space, replaced …

Fighting Graffiti with Cityworks and ArcGIS

In Escondido, California, it used to take days for city workers to remove a graffiti tag. But thanks to some community engagement and the Cityworks mobile native apps, graffiti is now removed within 24 hours. Watch the video below to learn more about the innovative way the city and its citizens are taking back their …