Respond

Works Where You Are

Your work isn’t limited to your desk and neither is Cityworks. Cityworks Respond delivers a persistent map experience and powerful dashboards with a modern look and feel—whether you’re on a computer, tablet, or smartphone. You have the power to manage assets and create work orders, as well as capture digital signatures for inspections and permitting tasks, right in the palm of your hand.

Customized User Experience

By using a streamlined user interface (UI), Respond condenses Cityworks Office functions to focus on what you really need in the field, while supporting functionality across multiple devices.

Single Browser Interface

Respond allows you to quickly perform workflows by giving you a work management overview and detailed map in a side-by-side layout, all within the same browser.

Responsive to Any Screen Size

Respond has an intuitive UI that automatically adjusts to your screen size.

Optimized for the Field

Respond displays all of your asset details within a functional asset panel. While inspecting your assets, you can view any associated attributes or work history. By highlighting the asset on the map, you can create work orders or inspections and easily enter costs, equipment, labor, and materials—all from your mobile device. Respond simplifies your daily operations and planning.

Advanced Map Interface and Mapping Tools

Designed using Esri’s Javascript 4.x API, Respond brings you an advanced map interface with enhanced mapping tools. Having a GIS-centric tool in your hand enables you to organize, manage, and maintain your asset information while working in the field. Respond unlocks the power of ArcGIS for your employees as they perform their responsibilities.

See Respond in Use

Operational Awareness: Your Data on Your Dash

Developing dashboards is all about empowering users to determine how they want to display data and configure it themselves. Here are some of the latest configuration enhancements from Cityworks. With the release of Respond 2.0 and more recent versions, there has been a dramatic transformation regarding how you engage your data. Whether it’s the updated …

Keeping Parks Clean with Smart Technology

The City of Raleigh, North Carolina, takes a very GIS-centric approach to asset management. “If it’s in ArcGIS Online, it’s in Cityworks,” explains Chad Foley, enterprise application engineer at the City of Raleigh. Most recently, the city expanded its deployment of the Cityworks mobile native app—together with Bigbelly smart waste bins—to help the Parks, Recreation, …

How ArcGIS QuickCapture Integrates with Cityworks

When ArcGIS QuickCapture is integrated with Cityworks, new data from the field can be used instantly for better decision making. Join Cityworks senior solutions architect Billy Lang as he demonstrates an emergency management workflow in the video below.   This presentation is from the September 2020 Cityworks ConvergeTM User Summit. Don’t miss the next Converge on …