Respond

Works Where You Are

Your work isn’t limited to your desk and neither is Cityworks. Cityworks Respond delivers a persistent map experience and powerful dashboards with a modern look and feel—whether you’re on a computer, tablet, or smartphone. You have the power to manage assets and create work orders, as well as capture digital signatures for inspections and permitting tasks, right in the palm of your hand.

Customized User Experience

By using a streamlined user interface (UI), Respond condenses Cityworks Office functions to focus on what you really need in the field, while supporting functionality across multiple devices.

Single Browser Interface

Respond allows you to quickly perform workflows by giving you a work management overview and detailed map in a side-by-side layout, all within the same browser.

Responsive to Any Screen Size

Respond has an intuitive UI that automatically adjusts to your screen size.

Optimized for the Field

Respond displays all of your asset details within a functional asset panel. While inspecting your assets, you can view any associated attributes or work history. By highlighting the asset on the map, you can create work orders or inspections and easily enter costs, equipment, labor, and materials—all from your mobile device. Respond simplifies your daily operations and planning.

Advanced Map Interface and Mapping Tools

Designed using Esri’s Javascript 4.x API, Respond brings you an advanced map interface with enhanced mapping tools. Having a GIS-centric tool in your hand enables you to organize, manage, and maintain your asset information while working in the field. Respond unlocks the power of ArcGIS for your employees as they perform their responsibilities.

See Respond in Use

How One Sanitation District Modernized Its Field Operations

Central Contra Costa Sanitary District (Central San) in California strives to be a utility of the future by pioneering innovative technologies and cutting-edge practices. The GIS and asset management team is the tip of the spear in this effort. Before we implement anew tool or system, we evaluate it to ensure it helps us address …

Cityworks and ArcGIS: Solutions for COVID-19

It’s our collective responsibility to ensure worker safety and protect customer well-being while delivering essential services during and after the COVID-19 pandemic. Cityworks, with ArcGIS and partner tools and solutions, can help your organization reprioritize field work, manage emergency response, shift to remote work environments, and respond to customer requests. At Cityworks, we understand how …

Using Cityworks + ArcGIS for Environmental Compliance

In the City of Escondido, CA, the Environmental Compliance Department performs inspections at approximately 1,600 facilities at least once a year. Using Cityworks and ArcGIS, the department has been able to create a paperless process and streamline their workflow by utilizing historical data and visual map tools while in the field. Watch the video below …