Asset Management

If You Track It, You Can Fix It

Managing capital assets requires minimizing the total cost of owning, operating, and maintaining assets while improving levels of service.

Built exclusively on Esri’s innovative ArcGIS technology, the Cityworks web GIS-centric platform can help you streamline the care and maintenance of your public infrastructure assets. 

GIS-Centric

Because assets occupy a location, maps have always been a valuable way to catalog infrastructure data. Using the ArcGIS geodatabase as the authoritative system of record, Cityworks lets you leverage the inherent power of GIS through spatial analysis of work activities, mobile field operations, and operational insights. 

Improve Operations

The Cityworks platform offers easy-to-use tools that support individuals at all levels of your organization—from management and staff to contractors and residents.

Cityworks and ArcGIS together offer a powerful system of record, system of engagement, and system of insight for public asset management. Track historical work,  understand associated costs, establish and streamline workflows, schedule preventative maintenance, and streamline the permitting process.

Understand and Prioritize Risk

Once you begin collecting data on your assets, you can begin to understand the health of your infrastructure. Cityworks helps you identify and prioritize risk, prepare for emergency events, and gain new operational insights.

Support Your Business Process

More and more, public agencies are required to do more with less. The Cityworks enterprise asset management system helps you develop a long-term asset management strategy. Build a business case for necessary personnel and resources, identify strategic capital investments, implement process improvements, enhance organizational efficiency, and build a more resilient, sustainable, and safe community—a smart community.

See AMS Solutions at Work

Knowledge Is Power: Improving 311 Customer Service With Two-Way Software Integrations

“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers when emphasizing a service request should not be closed until the entire job was completed. On the operations side, parent …

Seeing the Forest and the Trees in the City of Arborly Love

There may be no city in America that loves trees more than Philadelphia. More than 10 percent of Philadelphia’s land area—16 square miles—is home to the largest managed urban park system in the world. With more than 1.63 million park and street trees, Philadelphia’s living assets outnumber people. Under the care of the Philadelphia Department …

Successful South Bend Implementation Primes The Pump To Improve City Workflow

The City of South Bend, Indiana, manages 700 miles of sanitary and storm sewers and 10,000 catch basins, inlets, and drains through its Department of Public Works Office of Sewers. For years, the department relied on multiple siloed software solutions to maintain these assets, navigating congested and outdated processes that hampered productivity. To more effectively …