The effectiveness of your field crews depends on the health of your fleet. Cityworks and ArcGIS provide enterprise solutions that help reduce vehicle downtime; get reliable data on fuel costs, repairs, and location; and justify budgets for repair and replacement.

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GIS Touches Every Aspect of Central Arkansas Water

From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water utility provides every day. Central Arkansas Water (CAW) has been a Cityworks user since 2008 and an Esri user since 1996. They wrote an article for …

7 Common Business Processes That Integrate With Cityworks

Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources, municipal staff are often required to access multiple software platforms to determine proper courses of action. By connecting third-party systems and outside data sources to Cityworks and …

A Leap Forward in Fleet Management

In the fall of 2016, the City of Auburn Fleet Services Division faced a major problem: the antiquated vehicle management system in use since the mid-1990s was rapidly deteriorating to the point of being unusable. The system was years out of support and required obsolete software such as Windows 2000 and Access 95. A new …