Permits and Licensing

Take the Work Out of Workflow

Cityworks PLL—permits, licensing and land—gives agencies direct control of their business processes. Designed to simplify applications for customers and streamline workflows for staff, Cityworks PLL helps local governments and utilities deliver better service to their communities.

Track Permits and Work Activity

Maps have always been an easy way to catalog and visualize location data. When you assign work activity and permitting information to a specific location, you open a whole new world of efficiency and communication.

 Improve Communication

Our unique template design allows organizations to set up as many templates as they need to manage their specific business processes. Cityworks also provides the flexibility for multiple departments to group together, allowing an organization to fully manage their business processes. By tracking key information and attaching associated documents to each case, Cityworks eliminates the need to transfer documents from one department to another. 

Visualize Your Data

Using ArcGIS as the authoritative system of record, Cityworks supports spatial analysis of permit applications, code inspections, work activities, and operational insights. Map layers can display current projects as they are tied to a parcel or building, and public dashboards improve transparency and accountability.

Track Fees in One Location

Cityworks PLL uses fee codes to track and calculate assessments for permits, cases, and applications. Designed specifically to meet the complex calculations types common to public agencies, Cityworks PLL supports flat, incremental, variable, linear, percentage, and minimum fee structures.

New fee schedules and effective dates can be set to automatically recalculate, and permission-based overrides allow for extenuating circumstances.

See Permitting Solutions at Work

Cityworks AMS and PLL: Latest Features and Functionality

This presentation from the Cityworks Innovate Conference explores Cityworks 15.7, the latest release of our asset management software. This release was the result of collaboration amongst Cityworks product managers and clients who provided feedback on the enhancements that would offer the most value and be applicable to real-world situations. Discussed in this video are the …

Cityworks for Client Management

Mike Stone Associates—a project management consulting firm—is utilizing Cityworks, ArcGIS, and a Nearmap integration to help them maintain public assets and organize data in the greater Houston, Texas, area. Most project management firms can attest that you often have an overload of work orders and data. It can be difficult to juggle public asset data, …

Changes in Infrastructure Policy: What this Means for Your Community

There has been renewed interest in infrastructure on Capitol Hill. A handful of new bills and packages aim to increase funding for infrastructural improvements in the U.S., ranging from water and wastewater to roads and electricity. If passed, these proposed bills and packages have the potential to create opportunities for local governments and utilities to …