Public Works

We Know Public Works

Public works officials face some of the toughest challenges of our time. Strained budgets, overuse, and ineffective analysis tools can contribute to the steady deterioration of infrastructure, leading to expensive repairs.

Cityworks provides simple tools to help public works departments manage their capital assets, work activities, expense mitigation, and constituent expectations.

GIS-Centric

Cityworks helps you leverage the inherent power and capabilities of GIS through spatial analysis of work activities, mobile field operations, and analytics.

Superior Management

The Cityworks platform for public asset management, consisting of AMS and PLL, offers a better way for organizations to manage customer requests, repairs, maintenance, and inspections.

Efficient Communication

Work orders and tasks can be used to assign work to specific users and those users can be notified of their assignments, facilitating efficient communication across the enterprise.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Public Engagement

Data visualizations, helpful maps, public portals, and customer service tools empower residents and business owners to participate in the care of their community. 

Fully Integrated

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third party applications that expand its functionality for specific situations.

Public Works Departments Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service 
  • Accountability
  • Public Engagement
  • Capital Improvements
  • Emergency Management
  • Regulatory Compliance 

A Value Proposition for Local Government

Sandy City’s chief administrative officer shares the value equation that has helped departments across the city improve operations and levels of service. As leaders of public municipalities, we often compete with private entities on many levels. When providing services such as recreation centers, cemeteries, golf courses, and entertainment venues, there is a persistent need to …

Taking Cityworks to the Next Level

The City of Round Rock, Texas, has been using Cityworks AMS since 2014. After about six years of use, it was time to re-evaluate, audit, and receive user feedback on how exactly the product was being leveraged. In this presentation from a recent Cityworks Converge™ User Summit, they share the various improvements that are being …

Industry Insights from Laura Carr of NewEdge Services, LLC

Laura Carr, chief operations officer of NewEdge Services, LLC, knows what it takes to help clients achieve their implementation goals as well as their vision for the future. We asked her to share her insights on GIS and asset management trends, implementation strategy, and cloud-hosted solutions. Q. You’ve been working with GIS and asset management …