Public Works

We Know Public Works

Public works officials face some of the toughest challenges of our time. Strained budgets, overuse, and ineffective analysis tools can contribute to the steady deterioration of infrastructure, leading to expensive repairs.

Cityworks provides simple tools to help public works departments manage their capital assets, work activities, expense mitigation, and constituent expectations.

GIS-Centric

Cityworks helps you leverage the inherent power and capabilities of GIS through spatial analysis of work activities, mobile field operations, and analytics.

Superior Management

The Cityworks platform for public asset management, consisting of AMS and PLL, offers a better way for organizations to manage customer requests, repairs, maintenance, and inspections.

Efficient Communication

Work orders and tasks can be used to assign work to specific users and those users can be notified of their assignments, facilitating efficient communication across the enterprise.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Public Engagement

Data visualizations, helpful maps, public portals, and customer service tools empower residents and business owners to participate in the care of their community. 

Fully Integrated

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third party applications that expand its functionality for specific situations.

Public Works Departments Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service 
  • Accountability
  • Public Engagement
  • Capital Improvements
  • Emergency Management
  • Regulatory Compliance 

3 Ways to Streamline Project Management with OpX

In the world of public infrastructure, asset management is an all-encompassing practice that seeks to understand an organization’s assets, costs, risks, strategy, and policy. Asset managers have always understood the value of extending an asset’s useful life, and maintaining expected services has been a critical point of focus due to the Covid-19 pandemic, disaster recovery …

Utilizing GIS to Promote and Plan for the Future

The City of Celina, Texas, has completely enhanced and streamlined their workflows and infrastructure management through the implementation of ArcGIS and Cityworks. The city has also improved their community engagement through the creation of their “Life Connected app,” which utilizes image recognition technology and enables residents to report public asset issues and submit service requests …

5 Benefits of GIS-Centric Asset Management for Urban Forestry

The impact that trees have within our urban environments is often overlooked and underestimated. Trees not only bring beauty to our cities, they also improve a community’s overall health and well-being. Healthy urban canopies can help clean the air, cut energy consumption by up to 25%, boost property value, reduce costs associated with stormwater management …