Public Works

We Know Public Works

Public works officials face some of the toughest challenges of our time. Strained budgets, overuse, and ineffective analysis tools can contribute to the steady deterioration of infrastructure, leading to expensive repairs.

Cityworks provides simple tools to help public works departments manage their capital assets, work activities, expense mitigation, and constituent expectations.


Cityworks helps you leverage the inherent power and capabilities of GIS through spatial analysis of work activities, mobile field operations, and analytics.

Superior Management

The Cityworks platform for public asset management, consisting of AMS and PLL, offers a better way for organizations to manage customer requests, repairs, maintenance, and inspections.

Efficient Communication

Work orders and tasks can be used to assign work to specific users and those users can be notified of their assignments, facilitating efficient communication across the enterprise.

Risk Assessment

Using data from Cityworks and ArcGIS, Operational Insights helps build risk model strategies for asset management. This system of insight allows cities and utilities to determine how to prioritize maintenance dollars and capital expenditures.

Public Engagement

Data visualizations, helpful maps, public portals, and customer service tools empower residents and business owners to participate in the care of their community. 

Fully Integrated

The Cityworks API opens new doors in functionality and integration. Cityworks supports a range of add-ons and third party applications that expand its functionality for specific situations.

Public Works Departments Use Cityworks For:

  • Work Order Management
  • Condition Assessment
  • Maintenance and Service 
  • Accountability
  • Public Engagement
  • Capital Improvements
  • Emergency Management
  • Regulatory Compliance 

2021 Cityworks Innovate Conference Award Winners

This past year has brought unique challenges and has pushed everyone to reorient the way they manage their public assets and serve their community. We have been impressed by the resilience and innovation that has been shown by Cityworks users. Each conference, we feel it is important to recognize organizations/clients that are doing an exemplary …

6 Tips for Streamlining Urban Forestry with Cityworks

Every urban forestry department faces unique challenges when it comes to their tree inventory. These challenges can range from ineffective field workflows to working in a limited cellular connection environment to keeping track of equipment, labor, and material (ELM) on each project. Your organization needs a customizable solution to support your internal budget and workforce …

Cityworks for Client Management

Mike Stone Associates—a project management consulting firm—is utilizing Cityworks, ArcGIS, and a Nearmap integration to help them maintain public assets and organize data in the greater Houston, Texas, area. Most project management firms can attest that you often have an overload of work orders and data. It can be difficult to juggle public asset data, …