Work Management

Work Better. Together.

You work hard to keep your infrastructure up and running, but information silos and legacy systems can get in the way. Cityworks is designed to help agencies improve communication, streamline workflows, and track historical work data. 

Schedule Work Activities With Ease

Cityworks gives you a detailed framework for asset management. By incorporating GIS into the asset repository, Cityworks lets you easily group assets by location, type, age, or other key parameters. These groupings can then be used to create maintenance activities such as preventive work, reactive work, tests, or inspections.

Easy Map Tools

ArcGIS maps are an integral part of the work management process. Because Cityworks is built exclusively on Esri’s ArcGIS, you can easily create powerful map visualizations of database queries. Map open work orders, service requests, or work orders of a specific type and assignment. These tools empower both management and staff to interact with asset data.

Data Mobility

Your work isn’t limited to your desk. Your data shouldn’t be, either. Cityworks offers a variety of tools to help you and your field crews access and update valuable information on the job and on the go.

Never Miss Another Work Order

Cityworks lets you track work performed on any asset at any given time throughout its lifecycle. Users can easily search for active work orders and view them dynamically on the GIS map. Track overdue work orders and monitor work associated with a specific task, contractor, or project.

Improve Communication

Once you have the ability to track asset data and work history, you can also better share this information with other staff, other departments, and members of the public. Cityworks users have developed solutions to improve communications for inspections and repairs, permitting, emergency events, FAA reporting, resident requests, and more. What’s your solution?

See Work Management Solutions at Work

5 Tips for Streamlining Facility Workflows

Our most recent, and final, custom implementation to close out our public works department was with the facilities division. The great thing about this rollout is that we have built a scalable framework that will last long term. We can take what we have built and continue to develop and branch off from what we …

Community 4.0: Improving Efficiency While Meeting Increased Demand

It’s no secret that many of the changes unfolding in our communities as a result of the COVID-19 pandemic have resulted in constrained resources—both in labor and revenue—for organizations across the globe. U.S. county organizations alone have seen a 20 percent reduction in workforce so far this year and expect to see a $202 billion …

Asset Lookup and Barcode Reader Functionality in Cityworks Respond

Respond 3.1 is now available! In this presentation, Cityworks subject matter expert Mitchell Ottesen shares tips, tricks, and new capabilities of the Cityworks Respond application. ► You’ll also like: Responding for Efficiency in Delray Beach To learn how Cityworks Respond can help crews work more efficiently by organizing, managing, and maintaining asset information while working …