Work Management

Work Better. Together.

You work hard to keep your infrastructure up and running, but information silos and legacy systems can get in the way. Cityworks is designed to help agencies improve communication, streamline workflows, and track historical work data. 

Cityworks desktop and mobile application interface

Schedule Work Activities With Ease

Cityworks gives you a detailed framework for asset management. By incorporating GIS into the asset repository, Cityworks lets you easily group assets by location, type, age, or other key parameters. These groupings can then be used to create maintenance activities such as preventive work, reactive work, tests, or inspections.

Easy Map Tools

ArcGIS maps are an integral part of the work management process. Because Cityworks is built exclusively on Esri’s ArcGIS, you can easily create powerful map visualizations of database queries. Map open work orders, service requests, or work orders of a specific type and assignment. These tools empower both management and staff to interact with asset data.

Data Mobility

Your work isn’t limited to your desk. Your data shouldn’t be, either. Cityworks offers a variety of tools to help you and your field crews access and update valuable information on the job and on the go.

Never Miss Another Work Order

Cityworks lets you track work performed on any asset at any given time throughout its lifecycle. Users can easily search for active work orders and view them dynamically on the GIS map. Track overdue work orders and monitor work associated with a specific task, contractor, or project.

Improve Communication

Once you have the ability to track asset data and work history, you can also better share this information with other staff, other departments, and members of the public. Cityworks users have developed solutions to improve communications for inspections and repairs, permitting, emergency events, FAA reporting, resident requests, and more. What’s your solution?

See Work Management Solutions at Work

Northville Township: Improving Efficiency in Public Works Using Cityworks

When Brad Lear joined Northville Township, Michigan, as the Detroit suburb’s Water and Sewer Manager in 2021, he embraced the community’s vision of being “the leading, innovative community built through a legacy of excellence.” While he appreciated Northville Township’s robust use of Trimble’s Cityworks for its public asset management program, he realized that the township’s …

Connecting Communities Through Asset Lifecycle Management

Trimble’s recently created Owner & Public Sector brings together Trimble Solutions from across the company into one group that puts public stakeholders and project owners first and brings their vision of connected infrastructure management together. Chris Bell, Vice President of Industry Strategy and Portfolio Marketing, and Shelly Nooner, Vice President of Cloud and Platform, Mergers …

5 Tips for Leveraging Query eURLs

Cityworks collects a large amount of data, and that data must be able to be queried, communicated, and shared amongst different systems. For many, eURLs are an essential component of their workflows and allow them to share and utilize data. The use of query eURLs brings additional enhancements and capabilities not found within other eURL …