“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers...

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When we talk about Cityworks AMS or Cityworks PLL, we are referring to the core GIS-centric platforms that support your asset management and community development operations. Our goal is to support critical business workflows at...

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Making long-term plans while also managing day-to-day operations is hard. There’s always something competing for your time. By collecting relevant data along the way, you can help make strategic planning easier. The City of Topeka...

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Over the course of the last decade, municipal governments have increasingly turned to IT consolidation as a means of reducing costs while also improving service delivery. For many organizations, IT consolidation means the re-centralization of...

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To the casual observer, the 275,000 travelers who pass through Hartsfield-Jackson Atlanta International Airport (ATL) each day seem solely focused on getting from point A to point B as quickly as possible. Many of those...

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Water distribution organizations are tasked with more than just the reliable delivery of clean, safe water. They also need to manage and care for the infrastructure itself. Whether you’re rehabilitating, replacing, or simply fixing your...

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In terms of assets, the Milwaukee County Zoo is one of Wisconsin’s finest. Nearly double the span of San Diego’s renowned zoo at 190 acres, the Milwaukee County Zoo hosts 1.3 million people each year,...

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Today, it seems everyone is talking about “location intelligence”—almost at the risk of it becoming a buzzword. We all experience the uniqueness of location intelligence daily with the explosion of mobile devices and location services,...

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Out of sight, out of mind—a saying that’s all too true when it comes to underground utility assets. Digging blind can lead to serious injury, costly damage, interrupted service, and hazardous environmental threats. Yet, according...

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An organization’s GIS is the best and most up-to-date inventory for public assets. For many organizations, having data is not the problem. The real challenge is displaying and interpreting that data in a meaningful way....

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