As part of a blight initiative spanning several departments, the City of Augusta, Georgia, is using Cityworks and ArcGIS to address blight in the community. "Some of the challenges that, quite frankly, pose great opportunities...

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For all of us, the past few months have been hard. It is a rarity when the word “all” includes the entire world. I am hopeful that, by the time you read this, the worst...

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It’s our collective responsibility to ensure worker safety and protect customer well-being while delivering essential services during and after the COVID-19 pandemic. Cityworks, with ArcGIS and partner tools and solutions, can help your organization reprioritize...

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We reached out to customers to find out how they are leveraging Cityworks to keep their communities safe in the midst of the COVID-19 pandemic. From taking important city services online to transitioning staff to...

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As natural disasters increase in quantity and severity, municipalities find themselves grappling with an increased need for FEMA reimbursements to support emergency response and recovery. If you have been through an emergency operations center (EOC)...

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This is an unprecedented time. And yet, communities and leaders are adapting to tackle the COVID-19 pandemic while still delivering services. How can your organization claim FEMA reimbursements for work done to mitigate this crisis?...

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COVID-19 has changed the way we live and work. Social distancing policies and work-from-home strategies are uncharted territory for many municipal and utility organizations. How can you protect employees working on the front lines of...

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What if? It’s a question that’s often posed but rarely answered. For Spotsylvania County Utilities Department, however, the answer to a Friday afternoon “what if” conversation resulted in an innovative process for handling the department's...

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In the City of Escondido, CA, the Environmental Compliance Department performs inspections at approximately 1,600 facilities at least once a year. Using Cityworks and ArcGIS, the department has been able to create a paperless process...

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The City of Raleigh, NC, manages 10,000 acres of park land and approximately 200 parks. With Cityworks mobile native apps, ArcGIS, and the Bigbelly smart waste system, the city has streamlined their workflow while ensuring...

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