There has never been a more demanding time for municipalities. Thanks to an “always on” world, residents and contractors increasingly expect immediate access to accurate information and quality service. Public leaders, too, are demanding better...

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When Collier County had a “vision” to deploy a tool that would standardize asset management across all its departments, officials knew there was only one way to get there. By expanding its relationship with Cityworks,...

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At the 2019 Esri® Partner Conference in Palm Springs, Calif., Esri president and CEO Jack Dangermond presented Cityworks® with two awards: Partnering for Success and Going Global by Staying Local. “I’m honored to have the...

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In communities across the U.S. and Canada, pet licenses provide a valuable system for keeping tabs on our four-legged friends. When pet licenses are managed effectively, they not only help reunite lost pets with their...

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What happens when the public assets you want to track don’t have an established GIS data model? When Loveland Water and Power brought a new municipal solar facility online, this was just the problem they...

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Today, it seems everyone is talking about “location intelligence”—almost at the risk of it becoming a buzzword. We all experience the uniqueness of location intelligence daily with the explosion of mobile devices and location services,...

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An organization’s GIS is the best and most up-to-date inventory for public assets. For many organizations, having data is not the problem. The real challenge is displaying and interpreting that data in a meaningful way....

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So, you’ve successfully implemented your new work management system. The software is live, organizational workflows have been added, and office and field staff are fully on board. Then, that time of month rolls around when...

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Passenger demand continues to rise at airports around the globe. According to the most recent World Airport Traffic Report, produced annually by the Airports Council International, passenger traffic posted growth rates of more than 6...

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[caption id="attachment_20235" align="alignright" width="200"] Field workers see the same information on their mobile devices whether a service request is created manually or through incoming Waze data.[/caption] In early 2018, the City of Raleigh implemented a...

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