[caption id="attachment_20235" align="alignright" width="200"] Field workers see the same information on their mobile devices whether a service request is created manually or through incoming Waze data.[/caption] In early 2018, the City of Raleigh implemented a...

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For many organizations, implementing a GIS-centric asset management system is just the first step in an ongoing journey to effective public asset management. Creating systems of engagement, record, and insight opens the door to ongoing...

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Each day, in communities across the globe, millions of gallons of water and wastewater travel through underground pipes to be treated, distributed, or consumed. In the U.S. alone, water main breaks have increased by 27...

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The flush of a toilet. The whirlpool in a sink drain. The channel of rainwater disappearing underground. Wastewater and stormwater infrastructure plays a critical role in the health and safety of our communities, but we...

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Originally published in Civil + Structural Engineer, February 2018 How municipalities prepare for natural disasters has become much more than distributing sandbags, providing emergency shelter, and assembling personnel and services to assist those in need....

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Every city has a cemetery, and every cemetery some kind of system to track plot sales, ownership and tenants. Until recently, the city of Butler, Indiana, tracked cemetery plot sales and management through old books...

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It can be difficult to manage your assets when you aren’t sure how many you have. This was once a major issue in West Jordan, Utah. Prior to Cityworks, the city relied on multiple GIS...

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It is often said that a smart community is a connected community. Increasingly, a smart community puts GIS at the heart of its technology—a GIS-centric connected community. In February, Esri published a white paper outlining...

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By Brian Haslam, Cityworks president and CEO To effectively manage public assets, you need to know what they are and where they are located. Asset management can only be performed with an accurate asset inventory....

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Found seven miles inland from the Pacific Ocean, the City of Vista, California, is a thriving community in northern San Diego County with a population of approximately 101,000 and covering an area of 19 sq....

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