What if? It’s a question that’s often posed but rarely answered. For Spotsylvania County Utilities Department, however, the answer to a Friday afternoon “what if” conversation resulted in an innovative process for handling the department's...

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In the City of Escondido, CA, the Environmental Compliance Department performs inspections at approximately 1,600 facilities at least once a year. Using Cityworks and ArcGIS, the department has been able to create a paperless process...

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Located just west of Chicago, DuPage County is the second-largest county in Illinois and home to nearly one million residents. DuPage County has experienced extensive urban growth, with a 500 percent increase in population since...

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At Where: Cityworks Conference, Kristen Cox—Executive Director of the Governor’s Management & Budget Office for the State of Utah—discussed common pitfalls that organizations face and presented some innovative solutions to implement instead. Here are three...

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While GIS has long been an important tool for municipal departments—water utilities and public works, for example—we’ve seen increased implementation across more unique aspects of municipal government. As GIS continues to become easier to use,...

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Looking for some inspiration to help your organization operate more efficiently next year? Here are a few of the ways our clients around the country are streamlining their processes and making data-driven decisions using Cityworks...

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It’s no secret that state and local government agencies are being asked to do more with fewer resources. It’s not just large projects receiving scrutiny but also labor resources, technology infrastructure, and even the items...

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How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is a common problem in communities across the globe. Employees...

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By Robert J Taylor and Brandon Brown, City of Dublin Once you start gathering data on your assets and operations, the next logical step is to present your data in a way that supports informed...

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From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water utility provides every day. Central Arkansas...

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