It’s no secret that state and local government agencies are being asked to do more with fewer resources. It’s not just large projects receiving scrutiny but also labor resources, technology infrastructure, and even the items...

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BY EVE GEYER AND DUANE TREADON, CITY OF THOMASVILLE How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is...

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By Robert J Taylor and Brandon Brown, City of Dublin Once you start gathering data on your assets and operations, the next logical step is to present your data in a way that supports informed...

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From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water utility provides every day. Central Arkansas...

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Water and wastewater utilities are responsible for the care of both horizontal and vertical assets. Many organizations find themselves using one type of computerized maintenance management system (CMMS) to manage their mains, valves, hydrants, and...

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It seems there is never a lack of challenges for municipalities. From increased regulations to tightening budgets, the pressure to do more with less is ever-present. This is especially true for departments that manage the...

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Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources, municipal staff are often required to access...

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“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers...

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The City of South Bend, Indiana, manages 700 miles of sanitary and storm sewers and 10,000 catch basins, inlets, and drains through its Department of Public Works Office of Sewers. For years, the department relied...

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Making long-term plans while also managing day-to-day operations is hard. There’s always something competing for your time. By collecting relevant data along the way, you can help make strategic planning easier. The City of Topeka...

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