Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources, municipal staff are often required to access...

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“Closed means closed.” It was a phrase frequently heard within the City of Baltimore’s two largest agencies, the Department of Public Works (DPW) and Department of Transportation (DOT). The phrase was typically used by managers...

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The City of South Bend, Indiana, manages 700 miles of sanitary and storm sewers and 10,000 catch basins, inlets, and drains through its Department of Public Works Office of Sewers. For years, the department relied...

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Making long-term plans while also managing day-to-day operations is hard. There’s always something competing for your time. By collecting relevant data along the way, you can help make strategic planning easier. The City of Topeka...

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As leaders of public municipalities, we often compete with private entities on many levels. When providing services such as recreation centers, cemeteries, golf courses, and entertainment venues, there is a persistent need to stay close...

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To the casual observer, the 275,000 travelers who pass through Hartsfield-Jackson Atlanta International Airport (ATL) each day seem solely focused on getting from point A to point B as quickly as possible. Many of those...

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Water distribution organizations are tasked with more than just the reliable delivery of clean, safe water. They also need to manage and care for the infrastructure itself. Whether you’re rehabilitating, replacing, or simply fixing your...

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In terms of assets, the Milwaukee County Zoo is one of Wisconsin’s finest. Nearly double the span of San Diego’s renowned zoo at 190 acres, the Milwaukee County Zoo hosts 1.3 million people each year,...

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When Collier County had a “vision” to deploy a tool that would standardize asset management across all its departments, officials knew there was only one way to get there. By expanding its relationship with Cityworks,...

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At the 2019 Esri® Partner Conference in Palm Springs, Calif., Esri president and CEO Jack Dangermond presented Cityworks® with two awards: Partnering for Success and Going Global by Staying Local. “I’m honored to have the...

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