So, you’ve successfully implemented your new work management system. The software is live, organizational workflows have been added, and office and field staff are fully on board. Then, that time of month rolls around when...

Read more

Passenger demand continues to rise at airports around the globe. According to the most recent World Airport Traffic Report, produced annually by the Airports Council International, passenger traffic posted growth rates of more than 6...

Read more

For many organizations, implementing a GIS-centric asset management system is just the first step in an ongoing journey to effective public asset management. Creating systems of engagement, record, and insight opens the door to ongoing...

Read more

The flush of a toilet. The whirlpool in a sink drain. The channel of rainwater disappearing underground. Wastewater and stormwater infrastructure plays a critical role in the health and safety of our communities, but we...

Read more

We’re kicking off the week at the 2018 ICMA Annual Conference in Baltimore, where local government managers and staff have gathered to discuss strategies for building more resilient, sustainable, and safe communities—smart communities. Smart city...

Read more

When the city fathers of Independence, Missouri, fired up their first power plant in 1901, electrical power was considered leading-edge technology. More than 115 years later, Independence Power and Light (IPL) repeated the tradition of...

Read more

Not all assets are created equal. We know that physical assets degrade over time. As assets deteriorate, operation and maintenance costs increase, and customers experience negative impacts. At some point, all municipalities and utilities must...

Read more

Every city has a cemetery, and every cemetery some kind of system to track plot sales, ownership and tenants. Until recently, the city of Butler, Indiana, tracked cemetery plot sales and management through old books...

Read more

It can be difficult to manage your assets when you aren’t sure how many you have. This was once a major issue in West Jordan, Utah. Prior to Cityworks, the city relied on multiple GIS...

Read more

It is often said that a smart community is a connected community. Increasingly, a smart community puts GIS at the heart of its technology—a GIS-centric connected community. In February, Esri published a white paper outlining...

Read more