While GIS has long been an important tool for municipal departments—water utilities and public works, for example—we’ve seen increased implementation across more unique aspects of municipal government. As GIS continues to become easier to use,...

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How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is a common problem in communities across the globe. Employees...

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July marked the 50th anniversary of the Apollo 11 moon landing. I was just 11 years old in 1969, and I remember sleeping out in the backyard one evening that summer and gazing at the...

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From the management of underground assets—like pipes, valves, and meters—to automatic hydrant inspection to efficiencies in our billing system, GIS can help increase the quality of service your water utility provides every day. Central Arkansas...

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There’s no question that building integrations to automatically connect Cityworks with other enterprise systems can provide a huge return on investment. However, ensuring the success of those integrations requires considering their wide range in complexity,...

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Local government, public works, and utility organizations rely on many critical business systems to support their operations. From work management and customer service to finance and human resources, municipal staff are often required to access...

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There may be no city in America that loves trees more than Philadelphia. More than 10 percent of Philadelphia’s land area—16 square miles—is home to the largest managed urban park system in the world. With...

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So, you’ve successfully implemented your new permitting system. The software is live, organizational workflows and calculations have been added, and office and field staff are fully on board. But what do you do with historical...

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As natural disasters increase in quantity and severity, municipalities find themselves grappling with an increased need for FEMA reimbursements to support emergency response and recovery. If you have been through an emergency operations center (EOC)...

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When we talk about Cityworks AMS or Cityworks PLL, we are referring to the core GIS-centric platforms that support your asset management and community development operations. Our goal is to support critical business workflows at...

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