The ability to leverage technology, regardless of the challenge, is critical to creating a resilient community—one that can withstand or recover quickly from difficult circumstances. The COVID-19 pandemic has changed the way we do business....

Read more

How is your community handling reopening and return to work? Our COVID-19 solution can help your organization through the transition with templates to manage business applications, inspections, and health policy enforcement. With all 50 states...

Read more

It’s our collective responsibility to ensure worker safety and protect customer well-being while delivering essential services during and after the COVID-19 pandemic. Cityworks, with ArcGIS and partner tools and solutions, can help your organization reprioritize...

Read more

This is an unprecedented time. And yet, communities and leaders are adapting to tackle the COVID-19 pandemic while still delivering services. How can your organization claim FEMA reimbursements for work done to mitigate this crisis?...

Read more

What if? It’s a question that’s often posed but rarely answered. For Spotsylvania County Utilities Department, however, the answer to a Friday afternoon “what if” conversation resulted in an innovative process for handling the department's...

Read more

How many times have you seen crews tear up a newly paved road for a water main replacement? This classic example of inefficient project planning is a common problem in communities across the globe. Employees...

Read more

Your work isn’t limited to your desk and neither is Cityworks. With the help of a continuous network connection, Cityworks Respond provides streamlined access to Cityworks AMS and PLL specifically for field use. You have...

Read more

There’s no question that building integrations to automatically connect Cityworks with other enterprise systems can provide a huge return on investment. However, ensuring the success of those integrations requires considering their wide range in complexity,...

Read more

So, you’ve successfully implemented your new permitting system. The software is live, organizational workflows and calculations have been added, and office and field staff are fully on board. But what do you do with historical...

Read more

There has never been a more demanding time for municipalities. Thanks to an “always on” world, residents and contractors increasingly expect immediate access to accurate information and quality service. Public leaders, too, are demanding better...

Read more