This article is republished with permission from WinCan. Be sure to check out their Cityworks-WinCan integration, which is 100% cloud ready thanks to the pure API implementation. The “cloud” refers to applications that run on...

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Improving communication and customer engagement while also taking business processes online is more important than ever before. It's clear that COVID-19 will have a lasting impact on communities around the globe and will fundamentally change...

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These are challenging times for communities across the globe. As each of us grapples with the impact of COVID-19, local government and utility organizations face an especially difficult challenge. How do you maintain operations while...

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In the City of Escondido, CA, the Environmental Compliance Department performs inspections at approximately 1,600 facilities at least once a year. Using Cityworks and ArcGIS, the department has been able to create a paperless process...

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The City of Raleigh, NC, manages 10,000 acres of park land and approximately 200 parks. With Cityworks mobile native apps, ArcGIS, and the Bigbelly smart waste system, the city has streamlined their workflow while ensuring...

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The beautiful coastline, a professional tennis tournament, and a vibrant downtown corridor are obvious attractions in Delray Beach, Florida. But the city, with support from Black & Veatch, is adding a feature that is invisible...

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Water and wastewater treatment are among the most critical components of a healthy community. The organizations that provide these services are also responsible for the care of highly complex and expensive assets—yet they often rely...

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In Escondido, California, it used to take days for city workers to remove a graffiti tag. But thanks to some community engagement and the Cityworks mobile native apps, graffiti is now removed within 24 hours....

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At Where: Cityworks Conference, Kristen Cox—Executive Director of the Governor’s Management & Budget Office for the State of Utah—discussed common pitfalls that organizations face and presented some innovative solutions to implement instead. Here are three...

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While GIS has long been an important tool for municipal departments—water utilities and public works, for example—we’ve seen increased implementation across more unique aspects of municipal government. As GIS continues to become easier to use,...

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